Teledyne Monitor Labs, Inc. is committed to understanding
and meeting the quality expectations of its customers.
Continual improvement of our management system is
assured by systematically:

• Matching our management system to our customers’ needs  

• Developing and monitoring appropriate metrics and

measures of customer satisfaction
 

• Communicating to all employees their role in assuring customer satisfaction
  

It is a condition of employment that personnel of Teledyne
Monitor Labs will adhere to the letter and spirit of our
management system.

Scott T. Harrison
Vice President & General Manager
11 February 2005