Teledyne Monitor Labs, Inc. is committed to understanding
and meeting the quality expectations of its customers.
Continual improvement of our management system is
assured by systematically:
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Matching our management system to our customers’ needs
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Developing and monitoring appropriate metrics and
measures of customer satisfaction
-
Communicating to all employees their role in
assuring customer satisfaction
It is a condition of employment that personnel of Teledyne
Monitor Labs will adhere to the letter and spirit of our
management system.

Scott T. Harrison
Vice President & General Manager
11 February 2005