Software Call Center

​Our factory-trained and field experienced Software Call Center technicians answer calls directly from 8:00 AM until 5:00 PM (MST) for RegPerfect Software and Controller related issues. After hours, a professional answering service will direct your call to our staff with a guaranteed three-hour response time for our Software Maintenance Agreement customers.​
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Software users without a Maintenance Agreement Contract will benefit from the same three-hour response time, but will be charged a fee for the service.

Call Center personnel have complete access to all the technical data, maintenance files, call history and engineering files available to answer your questions quickly and accurately. If needed, our Call Center calls upon Technicians, Training Instructors, Engineers and others as needed to answer even your most difficult questions.

Please feel free to run our short clip silent video below overviewing some general tasks. Click the arrow to start the video, select [   ] or the full screen button to display the video in full screen mode.

RegPerfect Database Backup