Please complete the form below for support requests.
In additoni to submitting a request with this form, our technical support team has some of the most experienced people in the business. In addition to all of your troubleshooting needs, they can also help provide suggestions with part numbers and general maintenance from 7:00 AM until 5:00 PM (MST) for instruments, systems and hardware issues. After hours, a professional answering service will direct your call to our staff with a guaranteed four-hour response time for our Hardware & Software Maintenance Agreement customers. Equipment users without a Maintenance Agreement will benefit from the same four-hour response time but will be charged a fee for the service.
Email: [email protected]
Phone: 800-846-6062 (option 1)